Frequently Asked Question / Delivery & Returns
- What are the available payment methods Available
- How do I purchase using Bank Transfer
- What are the delivery methods available?
- How long will I receive my item?
- What is your return/exchange policy?
- Tell me more about your FREE shipping?
What are the available payment methods Available
We provide the following payment methods:-
- Credit Cards Payment (Via Paypal)
- Bank Transfer
What are the delivery methods available?
We currently only shipped via Singpost Non-registered Normal mail (by dropping at the mailbox)
How do i purchase using Bank Transfer
Purchase as per normal. During checkout, select 'Bank Transfer' as payment method.
Your order will be created and an email will be sent to you with the Bank Account no to transfer the payment to.
Transfer the payment as per given in the email.
Notify us of the payment. Once we have verified that the payment has been transferred, we will update the order and ship out your items.
How long will I receive my item?
Once we have prepared to ship your order, you will receive an email of your order updates.
We usually post out the item the following day and the delivery time depends on Singpost process.
Our customer usually received their items within 2-3 working days. However, we do have cases whereby our customer receive their items the following week.
So far NONE of our customers do no encounter missing parcels or failed delivery.
What is your return/exchange policy?
If the item found to be defective within 14 days from shipment date, please contact us to return the defective item.
We will then send a new item to the same shipping address.
If the item do not found to be defective, we DO NOT allowed exchanges to other items.
Tell me more about your FREE shipping
We provide FREE shipping with no minimum amount purchased.
Unlike other websites which suddenly add shipping cost upon checkout, our checkout price will not add any hidden cost at all.
At mm3288, we strongly believe that Shipping Cost should be transparent to our customers.